Frequently Asked Questions
Answers to some of the questions we are asked most often. Can’t find what you’re looking for? Give us a call on 01242 222 822.
Solid wood flooring is milled from a single piece of timber all the way through. Engineered flooring has a real wood top layer bonded to a stable multi-layer core, which makes it less likely to move with changes in temperature and humidity. Both look and feel like real wood — we can help you decide which suits your home best.
Many of our floors are suitable for use with underfloor heating. Each product page shows this under Technical Specs. If you are unsure, get in touch and we will advise on the right floor for your heating system.
Yes — we supply and install wood floors for homes of all sizes. We can also supply the flooring only if you have your own fitter.
Yes. We can visit your home to measure up for your next floor and talk through the options. Please contact us to arrange a consultation.
You are welcome to visit our showroom at 90-92 London Road, Cheltenham, GL52 6EH to see and handle samples. Opening hours: Tuesday to Friday 10 am – 5:30 pm, Saturday 9:30 am – 5 pm. All other days and times by appointment.
The star rating on each product page is a guide to how hard-wearing the floor is. More stars means it is better suited to busy areas such as hallways and kitchens.
Reclaimed flooring is produced from salvaged timber, preserving its natural patina, tonal variation and historic markings — while being processed to meet the demands of modern living.
Sweep or vacuum regularly to remove grit, and clean with a well-wrung mop and a cleaner suitable for your finish. Use felt pads under furniture and wipe up spills straight away. We can recommend care products for your floor.
Prices are shown per m² on our product pages where available. The total cost depends on the floor you choose, the size of the area and the fitting required — we are happy to provide a quote after measuring up.